12-19-2006 05:12 AM - edited 03-14-2019 07:17 PM
I am having problems because the services Cisco Call Manager and Cisco CTI stop without reason in the publisher server. I use CCM Version: 4.1(3)sr1.
I've already restarted the CCM server and I've seen the Windows 2000 event viewer on it and it doesn't say me something useful.
Can anybody help me?.
12-19-2006 05:20 AM
Can you paste the event log (Applog.evt)
12-19-2006 05:24 AM
Say me what you want to view and I will paste it please.
I don't want to paste all my event viewer here for security reasons.
12-19-2006 05:38 AM
Past the errors you are getting.
Change IP Addresses or Hostnames to (X.X.X.X).
Dont be afraid we wont hack into your system *joke* ;).
12-19-2006 05:45 AM
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7031
Date: 12/19/2006
Time: 1:14:19 AM
User: N/A
Computer: XXXX
Description:
The Cisco CallManager service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 12/19/2006
Time: 1:16:16 AM
User: N/A
Computer: XXXX
Description:
The Cisco CallManager service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.
Say me if you need more please.
Thanks.
12-19-2006 06:01 AM
Ok. I see its at 1:00AM, are you running BARS at this time? also check this link to have an idea about what your problem is:
http://cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00801d2577.shtml
Hope this helps
Zin-Elabidine Karzazi
12-19-2006 06:04 AM
I use BARS every thursday at 2:00 AM.
I will read this document and I will say you if my problem is solved.
I accept another solutions if it is possible.
Thanks.
12-20-2006 01:32 AM
I've read this document and my CCM doesn't cause high CPU never.
I am thinking that it is possible that an application in my server is fucking my CCM but I don't know what.
12-20-2006 09:40 AM
I continue looking for an error.
I will capture CCM traces.
I don't what more I can do.
10-08-2007 08:04 AM
Hi, I have exactly the same error in 4 of my CCM 3.3(4) , the same time 1 am I solve this temporaly disabling all the defaul traces on CCM, This worked for a time but now its back :(, I also reviewed the BARS and its on 4 am.
Heeelp please!
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