Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

Help: Cisco Call manger services down

I am having problems because the services Cisco Call Manager and Cisco CTI stop without reason in the publisher server. I use CCM Version: 4.1(3)sr1.

I've already restarted the CCM server and I've seen the Windows 2000 event viewer on it and it doesn't say me something useful.

Can anybody help me?.

9 REPLIES

Re: Help: Cisco Call manger services down

Can you paste the event log (Applog.evt)

New Member

Re: Help: Cisco Call manger services down

Say me what you want to view and I will paste it please.

I don't want to paste all my event viewer here for security reasons.

Silver

Re: Help: Cisco Call manger services down

Past the errors you are getting.

Change IP Addresses or Hostnames to (X.X.X.X).

Dont be afraid we wont hack into your system *joke* ;).

New Member

Re: Help: Cisco Call manger services down

Event Type: Error

Event Source: Service Control Manager

Event Category: None

Event ID: 7031

Date: 12/19/2006

Time: 1:14:19 AM

User: N/A

Computer: XXXX

Description:

The Cisco CallManager service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

Event Type: Error

Event Source: Service Control Manager

Event Category: None

Event ID: 7000

Date: 12/19/2006

Time: 1:16:16 AM

User: N/A

Computer: XXXX

Description:

The Cisco CallManager service failed to start due to the following error:

The service did not respond to the start or control request in a timely fashion.

Say me if you need more please.

Thanks.

Silver

Re: Help: Cisco Call manger services down

Ok. I see its at 1:00AM, are you running BARS at this time? also check this link to have an idea about what your problem is:

http://cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00801d2577.shtml

Hope this helps

Zin-Elabidine Karzazi

New Member

Re: Help: Cisco Call manger services down

I use BARS every thursday at 2:00 AM.

I will read this document and I will say you if my problem is solved.

I accept another solutions if it is possible.

Thanks.

New Member

Re: Help: Cisco Call manger services down

I've read this document and my CCM doesn't cause high CPU never.

I am thinking that it is possible that an application in my server is fucking my CCM but I don't know what.

New Member

Re: Help: Cisco Call manger services down

I continue looking for an error.

I will capture CCM traces.

I don't what more I can do.

New Member

Re: Help: Cisco Call manger services down

Hi, I have exactly the same error in 4 of my CCM 3.3(4) , the same time 1 am I solve this temporaly disabling all the defaul traces on CCM, This worked for a time but now its back :(, I also reviewed the BARS and its on 4 am.

Heeelp please!

183
Views
10
Helpful
9
Replies
CreatePlease to create content