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HELP! - CUE Script Editor killing me

support
Level 1
Level 1

I am trying to use simple AA. Everything else seems to work except the "dial extension at any time" option I need.

I am using 3 digit extensions beginning with "1". Anytime you hit the number one, no matter which prompt you are in, it immediately starts dialing and gives an error.

I attached my poor excuse for a script.

PLEASE HELP

1 Reply 1

Rob Huffman
Hall of Fame
Hall of Fame

Hi Walter,

I could not open your script :( but I thought of two things. My blind guess is that you are running into a problem due to the fact that your extensions begin with 1, on the default AA script I believe 1 is set to access the directory search. Here is a good Quick start guide that may help. Also, you should post this exact question on the Unity/Unified Forum. There are some real CUE experts there who can probably figure this out.

Unity Express Custom Scripts Quick Start Guide

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_tech_note09186a008041d950.shtml

Hope this helps!

Rob

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