Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

HELP! - CUE Script Editor killing me

I am trying to use simple AA. Everything else seems to work except the "dial extension at any time" option I need.

I am using 3 digit extensions beginning with "1". Anytime you hit the number one, no matter which prompt you are in, it immediately starts dialing and gives an error.

I attached my poor excuse for a script.

PLEASE HELP

1 REPLY
Hall of Fame Super Red

Re: HELP! - CUE Script Editor killing me

Hi Walter,

I could not open your script :( but I thought of two things. My blind guess is that you are running into a problem due to the fact that your extensions begin with 1, on the default AA script I believe 1 is set to access the directory search. Here is a good Quick start guide that may help. Also, you should post this exact question on the Unity/Unified Forum. There are some real CUE experts there who can probably figure this out.

Unity Express Custom Scripts Quick Start Guide

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_tech_note09186a008041d950.shtml

Hope this helps!

Rob

356
Views
0
Helpful
1
Replies
CreatePlease login to create content