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New Member

HELP. DECEASED IP PHONE STATUS

Hi,

I have a CME.  After making a restar under telephony-service, the phones remain in deceased state:

ephone-31[30] Mac:D0D0.FD71.181B TCP socket:[-1] activeLine:0 whisperLine:0 DECEASED
ephone-37[36] Mac:D0D0.FD71.1834 TCP socket:[-1] activeLine:0 whisperLine:0 DECEASED
ephone-57[56] Mac:D0D0.FD71.1827 TCP socket:[-1] activeLine:0 whisperLine:0 DECEASED

How can i bring these phones back.

Thanks,

2 REPLIES

Re: HELP. DECEASED IP PHONE STATUS

Hello,

Delete ephone configuration and reconfigure it. Then you'll see that ephone will not be marked as deceased.

Hope it helps, please rate the post if it does.

Kind regards,

- Adrian.

New Member

Re: HELP. DECEASED IP PHONE STATUS

Hi Adrian,

It works.  Thanks a lot for your help.

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