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Help Disabling Ringback on Transfer Calls

Hello Everyone,

I would like some help in Disabling the Ringback feature when Transfering a Call.

Senario:

I have some analog lines from an ATA186 device. When we transfer a call to another extension and the transfer is completed. Then when you hang up the phone. The phone gets a "Ringback". You then have to go off hook and hang up again.

Please Help!

1 REPLY

Re: Help Disabling Ringback on Transfer Calls

I think that your "ring" is a call return service.

Is your ATA sip? Check CallFeatures Parameter Bit 9 and 25 and set to 0.

What protocol is configured on your ATA?

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