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New Member

Help for an XML nooby

Hi, i need a way to begin in my search :

We have a call manager express system with E-phones 7941.

Our development service whant to make calls or trace calls on Ephones by using XML syntax.

Can somebody can help me ?

4 REPLIES
Bronze

Re: Help for an XML nooby

Can you expand your question? I am not sure what functionality you are looking for.

Thanks

Tony

New Member

Re: Help for an XML nooby

We want to find how to use XML for IPPhone.

We want to build applications where with one click the comptuter send a command to te EPhone to make call (for exemple).

Re: Help for an XML nooby

Programming guides for CME can be found at the link below:

http://www.cisco.com/en/US/products/sw/voicesw/ps4625/products_programming_reference_guides_list.html

You may need to use TAPI rather than XML to achieve what you need.

New Member

Re: Help for an XML nooby

When i select the agent call summary report , and the filter parameter is set to resource group name or team names, does not apear all the agents, only apears the summary of the team supervisor.

Its strange because weeks before when i select that filter all the agents asociated to that group apears, but now they don't

the version is Cisco Application Administration - 5.0(2)SR01_Build053

tks

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