help me !!! urgent unity connection 8.5 HA server port license !!!
I have a question about unity connection HA port license ,
our customer has purchased 2 callmanager and 1 unity connection at last year and this year they woulk like to upgrade their os version from 7.1.5 to 8.5
and add a new unity connection for vm system backup , after upgrade the new unity connection directly install version 8.5 for HA , for HA I found license error message on sub server Customer has purchased CUWL license also purchased ucss and esw service at 3 years
I have ordering a HA license from cisco upgrade tools and upload it to subscriber ,but still display following message on sub server: see below
An insufficient license violation has continued beyond the grace period.System operationwill be suspended! The licensed feature(s) in violation are: LicVoicePortsMax. Fordetails, open the Licensing screen on the Cisco Unity Connectionadministration web pages.Please reduce usage to match the licensed limits or purchase additionallicensedfunctionality. A manual restart of the system is required to restart systemoperation. Ifthe licensing violation has not been resolved within 24 hours, systemoperation will besuspended again.
the cisco license team tell me I have not ordering the port license for HA server , As I know , CUWL License inclue all license for server , but i don't know what part number of port license need to choose on upgrade tools . which part-number for sub port license ?
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