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Help: Need Root Password on CCM 5.1

hello everyone, after turning off the CCM for a week and power it on again. I couldnt log in. It seems there is an error (unexpected inconsistency and error occured during the filesystem check). It requires a root password to run the filesystem check. How can I get the root password?

1 REPLY
Cisco Employee

Re: Help: Need Root Password on CCM 5.1

you need to open a TAC case in order to troubleshoot that, if you're hitting a bug that requires root access the CSE will let you know what info he needs in order to create the pwd

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
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