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New Member

HELP. Problem with voicemal

Hi,

I have a CME 7.1 on 2921 router.  I have also installed the ISM-300-SRE unity module for voicemail and autoattentand.

My problem is when i dial the pilot number to the AA, the AA receive the call an transfer the call to the extension without any

problem.   Ocen i transfered the call the extension ring after 30 seconds i configure the extension to forward the call to the

voicemail.  When the call is transfered to the voicemaill i don't heare nothing.  It just stayed silent.  It doesn't play the prompt

"The person in extension xxxx is not available, please leave a mesage for xxxxx".

Before was working fine.

Thanks for your help.

3 REPLIES
Hall of Fame Super Gold

Re: HELP. Problem with voicemal

Before what ?

New Member

Re: HELP. Problem with voicemal

Hi Paolo,

Thanks for response.

that is the rare thing. I have not done anything in the configuratión. And suddenlty it stopped working.
Hall of Fame Super Gold

Re: HELP. Problem with voicemal

Reload router and CUE, check again.

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