Help. Ringback tone delay when AutoAttendant Transfer to internal extension

[Dfulgencio]

Hi,

I having a problem.  I have a SIP-TRUNK using a CME (router 2921).  I also have installed an ISM-300-SRE unity express module,

When i call the pilot number, wich is transfer to the AA, th AA receives the call. But when i dial an extension, the AA transfer the call

to the extension and the extension rings. But fromo the calling party i don't hear the ringback tone, untill 10 seconds.,  After 10 seconds i hear the

ringback tone.

CME IOS version:

15.1(2)T1

CUE version:

7.1.7

Can anybody help?

Tnanks a lot.

[dksingh]

Is there any delay in the intial ringback (before CUE/AA answers

and u hear the prompt?)

After u enter the CME IP phone extn. is there any delay before the

IP phone starts to ring ?

Thinking its perhaps a media cut-thru delay on xfer.

Are u able to provide following debugs for one call with issue along with

CME config?

deb ccsip mess

deb ccsip err

deb voip ccapi inout

Pl. specify calling/called#, xfer to number and flow.

[Dfulgencio]

Hi Dilip,

Thanks a lot for trying to help me.  But i already solved the problem.  I made som searh and found the problem.

I put the following command:

  voice service voip

       no supplementary-service sip refer