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VIP Super Bronze

Help, TCL AA Running me MAD!!!!

Hi,

I am tryin to deploy TCL aa in my lab and Im running berzerk now!!!!

My config and debug voice application script are show below:

BR1#sh run | b application

application

service aa flash:app-b-acd-aa-2.1.0.0.tcl

param max-time-call-retry 60

param voice-mail 2070

paramspace english index 0

param service-name cme

param handoff-string aa

paramspace english language en

param number-of-huntgrps 3

param max-time-vm-retry 1

param aa-pilot 4003

paramspace english location flash:

param second-greeting-time 30

paramspace english prefix en

param call-retry-timer 20

dial-peer voice 120 voip

service aa

destination-pattern 4003

session target ipv4:10.12.1.254

incoming called-number 5003

dtmf-relay h245-alphanumeric

codec g711ulaw

no vad

*Mar 1 00:06:45.671:

*Mar 1 00:06:45.679: //2//TCL :/tcl_PutsObjCmd: TCL AA: +++ B-ACD-SERVICE not r

egistered, Starting B-ACD-SERVICE +++

*Mar 1 00:06:45.679: //2//TCL :/tcl_PutsObjCmd:

proc init_perCallvars

*Mar 1 00:06:45.679:

*Mar 1 00:06:45.679: //2//TCL :/tcl_PutsObjCmd: TCL AA: +++ B-ACD-SERVICE not r

egistered, Starting B-ACD-SERVICE +++

*Mar 1 00:06:45.703: //2//TCL :/tcl_PutsObjCmd:

proc init_perCallvars

*Mar 1 00:06:45.703:

*Mar 1 00:06:45.703: //2//TCL :/tcl_PutsObjCmd: TCL AA: +++ B-ACD-SERVICE not r

egistered, Starting B-ACD-SERVICE +++

*Mar 1 00:06:45.775: //2//TCL :/tcl_PutsObjCmd:

proc init_perCallvars

*Mar 1 00:06:45.783:

*Mar 1 00:06:45.799: //2//TCL :/tcl_PutsObjCmd: TCL AA: +++ B-ACD-SERVICE not r

egistered, Starting B-ACD-SERVICE +++

*Mar 1 00:06:45.827: //2//TCL :/tcl_PutsObjCmd:

proc init_perCallvars

*Mar 1 00:06:45.831:

*Mar 1 00:06:45.839: //2//TCL :/tcl_PutsObjCmd: TCL AA: +++ B-ACD-SERVICE not r

egistered, Starting B-ACD-SERVICE +++

*Mar 1 00:06:45.839: //2//TCL :/tcl_PutsObjCmd:

proc init_perCallvars

*Mar 1 00:06:45.839:

*Mar 1 00:06:45.839: //2//TCL :/tcl_PutsObjCmd: TCL AA: +++ B-ACD-SERVICE not r

egistered, Starting B-ACD-SERVICE +++

*Mar 1 00:06:45.839: //2//TCL :/tcl_PutsObjCmd:

proc init_perCallvars

*Mar 1 00:06:45.839:

*Mar 1 00:06:45.839: //2//TCL :/tcl_PutsObjCmd: TCL AA: +++ B-ACD-SERVICE not r

egistered, Starting B-ACD-SERVICE +++

*Mar 1 00:06:45.839: //2//AFW_:/AFW_FSM_Drive: Tcl_Eval to drive FSM inside Tcl

modulespace. code=1 code=ERROR

*Mar 1 00:06:45.839: TCL script failure

Result:

Handoff Failed

*Mar 1 00:06:45.839: TCL script failure errorInfo:

Handoff Failed

while executing

"handoff appl leg_incoming $serviceName -s $hString"

(procedure "act_Setup" line 30)

invoked from within

"act_Setup"

(procedure "act_Handoff_Activity" line 7)

invoked from within

"act_Handoff_Activity"

----------

After I had no succes with this, I downloaded Paolo's tcl script and below is the error is I get on this one too

BR2(config-dial-peer)#

Mar 1 00:06:11.715: %CALL_CONTROL-6-APP_NOT_FOUND: Application aa in dial-peer

120 not found. Handing callid 4 to the alternate app .

BR1#sh run | b application

application

service aa flash:app-b-acd-aa-2.1.2.2-pl2.tcl

param max-time-call-retry 60

param voice-mail 2070

paramspace english index 0

param service-name cme

param handoff-string aa

paramspace english language en

param number-of-huntgrps 3

param max-time-vm-retry 1

param aa-pilot 4003

paramspace english location flash:

param second-greeting-time 30

paramspace english prefix en

param call-retry-timer 20

dial-peer voice 120 voip

service aa

destination-pattern 4003

session target ipv4:10.12.1.254

incoming called-number 4003

dtmf-relay h245-alphanumeric

codec g711ulaw

no vad

For some bizzare reason it says it cant find application aa whihc is defined under service aa.

I have spent hours going through posts on similar things her and now i give up!

Help!!!!

Please rate all useful posts "The essence of christianity is not the enthronement but the obliteration of self --William Barclay"
1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Gold

Re: Help, TCL AA Running me MAD!!!!

You're using the wrong file for queue service, the one you want doesn't have "aa" in the name, from the same archive.

4 REPLIES
Hall of Fame Super Gold

Re: Help, TCL AA Running me MAD!!!!

Hi, you have not configured the queue service, that you're referring as "cme".

That is, the other TCL file (two files plus prompts make a complete B-ACD/AA install). Check the documentation again, there are many examples.

VIP Super Bronze

Re: Help, TCL AA Running me MAD!!!!

Paolo,

I have added the service command and I still get the same error...

see config and debug..

BR2#sh run | b application

application

service aa flash:app-b-acd-aa-2.1.2.2-pl2.tcl

paramspace english index 0

param handoff-string aa

param number-of-huntgrps 3

paramspace english language en

param max-time-vm-retry 1

param aa-pilot 5003

paramspace english location flash:

param second-greeting-time 30

param call-retry-timer 20

param voice-mail 2070

param max-time-call-retry 60

paramspace english prefix en

param service-name cme

!

service cme app-b-acd-aa-2.1.2.2-pl2.tcl

param queue-len 10

param aa-hunt1 6400

param number-of-hunt-grps 1

param queue-manager-debugs 1

dial-peer voice 120 voip

service aa

destination-pattern 5003

session target ipv4:10.12.1.254

incoming called-number 5003

dtmf-relay h245-alphanumeric

codec g711ulaw

no vad

----------------

Mar 1 05:05:55.772: %CALL_CONTROL-6-APP_NOT_FOUND: Application aa in dial-peer

120 not found. Handing callid 8 to the alternate app .

timeouts interdigit 7

BR2#

BR2#debug voi

BR2#debug voic

BR2#debug voice apll

BR2#debug voice app

BR2#debug voice application sc

BR2#debug voice application script

voip application script debugging is on

BR2#

BR2#

Mar 1 05:06:40.789: %CALL_CONTROL-6-APP_NOT_FOUND: Application aa in dial-peer

120 not found. Handing callid 9 to the alternate app .

Please rate all useful posts "The essence of christianity is not the enthronement but the obliteration of self --William Barclay"
Hall of Fame Super Gold

Re: Help, TCL AA Running me MAD!!!!

You're using the wrong file for queue service, the one you want doesn't have "aa" in the name, from the same archive.

VIP Super Bronze

Re: Help, TCL AA Running me MAD!!!!

I have been misled by ieexpert and iementor's solution to this.

When I went back to my books my eyes were opend.

Thank you

Please rate all useful posts "The essence of christianity is not the enthronement but the obliteration of self --William Barclay"
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