help wanted in configuring extension voice mail for sip trunk but not pstn trunk
Hello Folks ,
we have two trunk one is sip and anther one is pstn , my voice mail is in some third country and that is routed through SIP , now my requirent is if some body call at my extension from PSTN , it should 8-9 ring then disconnect m but never goes to voice mail , and have another requiremnt m is that if some body call from any country on SIP trunk ,m if no body pick call , call should go to voice mail , in present condition both pstn and sip trunk land on voice mail . is it possible folks , as it work other switches .
i have connectivity
CUCM------- SIP------ CUBE-------SIP--------- Voice mail
Re:help wanted in configuring extension voice mail for sip trun
From the CUCM perspective the calls are routed to VM if the voicemail profile is configured. With that been said i wil say the calls will go to voicemail if the VMprofile is configured regardless of the gateway that received the call.
The only workaround will be to create a call handler in Unity that pick up the calls you need to disconnect and use the option to hung up call.
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