06-30-2012 01:46 PM - edited 03-16-2019 11:56 AM
Hi,
I started out helping someone with a CDR problem at
https://supportforums.cisco.com/thread/2157119?tstart=30
Unfortunately, I mis-read the question, and made a pigs-ear out of answering it. Can someone help the poor sole ? I suspect a call to TAC is in order, unless I'm missing something bleeding obvious.
Thanks,
GTG
07-01-2012 04:31 AM
I dont see a problem.here. It seems to be more a missconfiguration there. The CDR are being purged because of the disk space of CDR or the amount of days parameter in CDR.
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07-01-2012 08:13 AM
You've fallen into the same trap as me !
The problem isn't that there aren't CDRs prior to 10 days ago. The problem is that there are only CDRs from 10+ days ago. CDRs from yesterday don't exist.
GTG
07-01-2012 08:39 PM
Have you guys reviewed the flat files folders via CLI to see what's the last processed files and the dates??
HTH
java
if this helps, please rate
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07-02-2012 08:23 AM
I've never heard of this folder. Care to enlighten me ?
GTG
07-02-2012 10:07 AM
Via CLI you can issue this command to see what's the latest information CUCM processed about CDR files
file list activelog cm/cdr_repository/processed
Then you add the directory for each date to the path and see what files have been processed, if they still see the last date as 10 days ago, I'd recommend a TAC case as maybe something in the CAR/CDR tables about current date is wrong and might need to be changed.
HTH
java
if this helps, please rate
www.cisco.com/go/pdihelpdesk
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