Via CLI you can issue this command to see what's the latest information CUCM processed about CDR files
file list activelog cm/cdr_repository/processed
Then you add the directory for each date to the path and see what files have been processed, if they still see the last date as 10 days ago, I'd recommend a TAC case as maybe something in the CAR/CDR tables about current date is wrong and might need to be changed.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...