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New Member

Help with Pickup group problem


I have setup a pickup group on callmanager 4.3 and used the drop down to add it to all the lines in the group

However when tested by calling one of the numbers and trying to pick up from one of the other phones in the same pickup group by  Lifting  the hand set, press “more” then GPickup. At this point you hear 2 beeps then nothing


Any Ideas what could be cauing this?

Everyone's tags (1)
1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Red

Re: Help with Pickup group problem

Hi Alistair,

I think the only problem here is that the users are pressing GPickup instead

of Pickup. GPickup is used in a different scenario

Cheers!

Rob

2 REPLIES
Hall of Fame Super Red

Re: Help with Pickup group problem

Hi Alistair,

I think the only problem here is that the users are pressing GPickup instead

of Pickup. GPickup is used in a different scenario

Cheers!

Rob

New Member

Re: Help with Pickup group problem

Many Thanks Rob

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