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New Member

Help with prompt management

We are running CCM 5.1 with CRS 4.5(1).

My vendor has set up a prompt recorder using a route point. The instructions state that I record a particular prompt by dialing the RP (2764 for example) enter the password and then enter an ID (1014 in this case).

My issue is I can't find what 1014 corresponds to. It isn't a VM box, I haven't any that have that number. I could record the message using Windows sound recorder and upload the file, but this is vexing me and I need to figure it out.

Any help?

James Fredrickson MCSE

Network Administrator

HealthPoint Medical Group

  • IP Telephony
New Member

Re: Help with prompt management

Is there a data base lookup inside the script?

It may correlate the number to a file name and when you record, it knows what name to use when saving the file.

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