I believe HHC being a feature dependent on the phone firmware version. As it has to be enabled on CUCM, there came some doubts about my thinking and as I am unable to verify at the moment, I would like to ask if HHC being supported on Cisco Unified Communication Manager EXPRESS at all!?
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...