Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Hide phone features


The Security Natzis have asked if i can hide or disable the user from seeing the network configuration page of the phone. I would still need to let the support people have access to it.

If anyone has herd of this please let me know.

Hall of Fame Super Red

Re: Hide phone features

Hi Michael,

Here is a way of preventing users from seeing the Network config page. The downside is that this will impact other settings like Ring selection/volume etc if you choose Disabled so I might try Restricted;

Complete these steps:

From the Cisco CallManager Administration page, choose Device > Phone, and click the phone.

Choose Disabled for the Settings Access parameter under the Product Specific Configuration section.

When Settings Access is enabled, you can change the phone network configuration, ring type, and volume on the phone. When you disable Settings Access, the Settings button is completely disabled and no options appear when you press the button. Also, you cannot adjust the **ringer volume or save any volume settings. The option Restricted is available in Cisco CallManager version 4.1(3) and later. When you change Settings Access to Restricted, you can only access User Preferences and volume settings. By default, Settings Access is enabled.

From this doc;

Hope this helps!