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New Member

hiding an extension in CCM 4.1 from public calls

I currently have two extensions. One is for my desk area (2106) and the other is for conference table (2126). I would like to allow internal staff to see 2106 on directory but would like to hide it from the public. How can I do that using Call mgr 4.1

3 REPLIES
Bronze

Re: hiding an extension in CCM 4.1 from public calls

Manipulate the number in Line text, in phone config page.

Re: hiding an extension in CCM 4.1 from public calls

Jose,

I am a little confused as to what you are really trying to accomplish. Are you trying to have people see your number on the directory but not allow people to walk up to the phone and see what your number is? If so, the other post is correct, just change it on the line configuration page of the phone, under the line text label section. If you don't want people to be able to call it from the public (externally), then you will need to change partitions. If you need other information, please let me know...

Scott

New Member

Re: hiding an extension in CCM 4.1 from public calls

The user would like to screen the incoming calls and forward them to the appropriate extensions, but when he receives an outside call, his extension is listed in the directory and so that's what he would like to remove. Is it possible to remove it, but keep it for internal users? That's so confusing!

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