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New Member

Hlog button not working properly

I have a IP Phone 7941 that I placed into a hunt group. All the other users hit the HLog button and the "logged out from hunt group" message disappears. This one particular phone shows the message "logged out from hunt group" whether it is logged in or out from the hunt group. The CME shows it as logged on but her display does not change. Any ideas?

Thanks.

2 REPLIES
Cisco Employee

Re: Hlog button not working properly

What is the phone load? This looks like a bug on the phone load (CSCsg87192) fixed in 8.2(2)

New Member

Re: Hlog button not working properly

Yep, upgraded the firmware and that worked. Thanks.

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