Hold and Transfer doesnt work for specific type of call in a sip trunk.
I have a curios case with the hold and transfer features in cme and 3905 sip phones. There is not sccp phones.
The SIP SP give us a sip trunk with two headers, 3185840 and 3185860. I already setup the AA for both numbers.
Incoming Calls from SIP TRUNK.
When a called number is one of the headers, the transfer and hold works fine.
If the called number is another number using DID, 3185861 for example, the hold and transfer doesn’t work.
When the I pick up the phone, and press the hold (or transfer) , 3905 softkey the call is dropped. The calling party hears a busy tone.
The translation rule for the incoming dial-peer is simple, rule 1 /^.*\(....\)/ /\1/ , that rule just take the last four digits of the called number. The last four digits match with the phone extensions.
The attached debug has two scenarios:
•1. Calling number ( xxx-4339866 )
•2. Called number 3185861. (hold and transfer doesn’t work). Reason: Q.850;cause=65
•3. Called number 3185860. Hold and transfer works fine.
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