Hotdial ATA Limit Outbound Calls. Prevent phone calls DDoS
I have numerous Cisco ATAs 186 registered on the Callamanger 4.1. Hotdialing is configured with special CSS and Translaton Pattern that converts called number to the contact center number. Calls are routed via CUBE to the CUCM and than to the Genesis contat center.
In general all works fine.
Sometimes, some ATA originates massive outbound calls. That calls are empty calls but creates heavy load to the contact center. In case of more than one attacking ATA load to the contat center increases dramatically.
Is it possible to limit amount of calls originated from ATA? Something like, no more than X calls per minute.
Can broken cradle or on-hook/off-hook mechanism on the analog phone cause this issue?
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.