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New Member

How can I allow user to turn on/off autoanswer for the line?

Hi,

 

We have a request to turn on/off autoanswer for the agent lines. The setting is in callmanager line level. I logged in personal phone page and didn't see any option user can change autoanswer feature. Is there any customized way like a service to turn on and off that feature? Thanks!

 

Lou

  • IP Telephony
1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

No, this requires CCMAdmin

No, this requires CCMAdmin access natively, you would need to write down your own AXL script to do this via your own webpage.

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
4 REPLIES
Cisco Employee

No, this requires CCMAdmin

No, this requires CCMAdmin access natively, you would need to write down your own AXL script to do this via your own webpage.

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Thanks Jaime. So can I write

Thanks Jaime. So can I write own AXL script to edit individual line when they login with credentials? 

 

Lou

Cisco Employee

I don't work with AXL, not

I don't work with AXL, not sure if there's a way to use authentication like a UCMuser page to get only your line, you might want to continue this discussion on a developer forum

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Thanks Jaime

Thanks Jaime

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