03-22-2012 06:50 AM - edited 03-16-2019 10:15 AM
Hi
I have a problem which I can't resolve in CUCM and Unity
I have 2 extensions
1000
1001
Both have voice mail when no aswerd and they are busy.
I activate the forward all in 1000 to 1001 extension. I would like in this situation if whe 1001 doesn't answer the call and it pass to the unity the caller heard the 1001's voicemail. But because the calling is 1000 the caller hear the 1000's voicemail
How can I change the calling?
Thanks
Regards
Solved! Go to Solution.
03-22-2012 06:59 AM
Search the forum for "last redirecting number". You'll get a ton of results on how to fix this.
03-22-2012 06:59 AM
Search the forum for "last redirecting number". You'll get a ton of results on how to fix this.
03-23-2012 03:48 AM
Yep thank you for the help.
This is the answerd.
Connection can use either the first redirecting number or last redirecting number, depending on the setting of the Use Last (Rather than First) Redirecting Number for Routing Incoming Call check box on the System Settings > Advanced > Conversations page in Cisco Unity Connection Administration.
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