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New Member

How can I change the calling number in forwarded calls? CUCMBE

Hi

I have a problem which I can't resolve in CUCM and Unity

I have 2 extensions

1000

1001

Both have voice mail when no aswerd and they are busy.

I activate the forward all in 1000 to 1001 extension. I would like in this situation if whe 1001 doesn't answer the call and it pass to the unity the caller heard the 1001's voicemail. But because the calling is 1000 the caller hear the 1000's voicemail

How can I change the calling?

Thanks

Regards

1 ACCEPTED SOLUTION

Accepted Solutions
VIP Super Bronze

How can I change the calling number in forwarded calls? CUCMBE

Search the forum for "last redirecting number". You'll get a ton of results on how to fix this.

2 REPLIES
VIP Super Bronze

How can I change the calling number in forwarded calls? CUCMBE

Search the forum for "last redirecting number". You'll get a ton of results on how to fix this.

New Member

How can I change the calling number in forwarded calls? CUCMBE

Yep thank you for the help.

This is the answerd.

Connection can use either the first  redirecting  number or last redirecting number, depending on the setting  of the Use  Last (Rather than First) Redirecting Number for Routing  Incoming Call  check box on the System Settings > Advanced >  Conversations page  in Cisco Unity Connection Administration.

https://supportforums.cisco.com/message/3062398#3062398

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