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New Member

How can you map multiple DN's (300) to a single call type in UCCE ?

Hi guys

In UCCE I have to map 300 DNs to a single Call Type. Is there a way to do this as a bulk upload of some sort? There are several Subscriber and CVP servers so that is 300 X 7 servers per DN=2100 mapping with ... well you get the picture I hope someone can suggest something or my brain will get RSI. 

Thanks

Greg V.

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New Member

Hi Greg,You can insert the

Hi Greg,

You can insert the multiple DN with different routing client in configuration manager using Bulk Admin.

Please refer chapter 4 from below mentioned link.

http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_7_0/configuration/guide/icme70cg.pdf

Thanks,

Vinoth.S.V

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