01-15-2010 01:23 PM - edited 03-18-2019 11:00 AM
I have a customer who would like to have the callmanager 6 web interface (https://server/ccmadmin) not expire and log out after a few minutes of inactivity. Is that configurable? I have been unable to find it in the documentation, maybe i just missed it. They would ideally like it to be 8 hours or so instead. Any pointers in the right direction would be appreciated.
thanks!
John
Solved! Go to Solution.
01-15-2010 01:55 PM
hey John,
Sadly, this is not available to change. This bug/feature request was nicely supplied by Java
CSCsj45520
CM 6.0/7.0 Customer should be able to configure/disable CCMAdmin timeout
Symptom:
Browser session to CCMAdmin times out after 30 minutes and user must re-authenticate.
Conditions:
Browser session to CCMAdmin idle for 30 minutes with CM6.x.
Workaround:
None. Reauthenticate after 30 minutes of inactivity.
Further Problem Description:
This is an enhancement request to allow configuration of web session timeout. Please contact Cisco account team or Cisco Product Manager for status, details, and updates about this enhancement request.
Cheers!
Rob
01-15-2010 01:55 PM
hey John,
Sadly, this is not available to change. This bug/feature request was nicely supplied by Java
CSCsj45520
CM 6.0/7.0 Customer should be able to configure/disable CCMAdmin timeout
Symptom:
Browser session to CCMAdmin times out after 30 minutes and user must re-authenticate.
Conditions:
Browser session to CCMAdmin idle for 30 minutes with CM6.x.
Workaround:
None. Reauthenticate after 30 minutes of inactivity.
Further Problem Description:
This is an enhancement request to allow configuration of web session timeout. Please contact Cisco account team or Cisco Product Manager for status, details, and updates about this enhancement request.
Cheers!
Rob
01-16-2010 07:20 AM
If you know how to get root access to UCM (use google), you may modify the
/usr/local/thirdparty/apache-tomcat-6.0.20/webapps/webdialer/WEB-INF/web.xml
/usr/local/thirdparty/apache-tomcat-6.0.20/webapps/log4jinit/WEB-INF/web.xml
/usr/local/thirdparty/apache-tomcat-6.0.20/webapps/ccmadmin/WEB-INF/web.xml
/usr/local/thirdparty/apache-tomcat-6.0.20/webapps/reporter-servlet/WEB-INF/web.xml
/usr/local/thirdparty/apache-tomcat-6.0.20/webapps/car/WEB-INF/web.xml
/usr/local/thirdparty/apache-tomcat-6.0.20/webapps/ccmservice/WEB-INF/web.xml
/usr/local/thirdparty/apache-tomcat-6.0.20/webapps/SNMPService/WEB-INF/web.xml
/usr/local/thirdparty/apache-tomcat-6.0.20/webapps/cmplatform/WEB-INF/web.xml
/usr/local/thirdparty/apache-tomcat-6.0.20/webapps/host-manager/WEB-INF/web.xml
/usr/local/thirdparty/apache-tomcat-6.0.20/webapps/CDRonDemandService/WEB-INF/web.xml
/usr/local/thirdparty/apache-tomcat-6.0.20/webapps/controlcenterservice/WEB-INF/web.xml
/usr/local/thirdparty/apache-tomcat-6.0.20/webapps/ast/WEB-INF/web.xml
/usr/local/thirdparty/apache-tomcat-6.0.20/webapps/ccmuser/WEB-INF/web.xml
/usr/local/thirdparty/apache-tomcat-6.0.20/webapps/ccmivr/WEB-INF/web.xml
/usr/local/thirdparty/apache-tomcat-6.0.20/webapps/tomcatstats/WEB-INF/web.xml
/usr/local/thirdparty/apache-tomcat-6.0.20/webapps/realtimeservice/WEB-INF/web.xml
/usr/local/thirdparty/apache-tomcat-6.0.20/webapps/manager/WEB-INF/web.xml
/usr/local/thirdparty/apache-tomcat-6.0.20/webapps/pktCap/WEB-INF/web.xml
/usr/local/thirdparty/apache-tomcat-6.0.20/webapps/axl/WEB-INF/web.xml
/usr/local/thirdparty/apache-tomcat-6.0.20/webapps/tracecollection/WEB-INF/web.xml
/usr/local/thirdparty/apache-tomcat-6.0.20/webapps/ccmpd/WEB-INF/web.xml
/usr/local/thirdparty/apache-tomcat-6.0.20/webapps/dna/WEB-INF/web.xml
/usr/local/thirdparty/apache-tomcat-6.0.20/webapps/emapp/WEB-INF/web.xml
/usr/local/thirdparty/apache-tomcat-6.0.20/webapps/drf/WEB-INF/web.xml
/usr/local/thirdparty/apache-tomcat-6.0.20/webapps/cucreports/WEB-INF/web.xml
/usr/local/thirdparty/apache-tomcat-6.0.20/webapps/CCMTrustCerts/WEB-INF/web.xml
/usr/local/thirdparty/apache-tomcat-6.0.20/webapps/ccmcip/WEB-INF/web.xml
/usr/local/thirdparty/apache-tomcat-6.0.20/webapps/emservice/WEB-INF/web.xml
/usr/local/thirdparty/apache-tomcat-6.0.20/webapps/grt/WEB-INF/web.xml
/usr/local/thirdparty/apache-tomcat-6.0.20/webapps/logcollectionservice/WEB-INF/web.xml
/usr/local/thirdparty/apache-tomcat-6.0.20/webapps/perfmonservice/WEB-INF/web.xml
Michael
01-19-2010 08:47 AM
Thanks for the awesome info! I think I will definitely play with that -- in a lab environment... but I'll have to go with Rob's answer for a customer environment, especially since I'll be walking away from the project once all is installed and done.
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