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New Member

How do you turn on 9971's video?

I enabled Video Capabilities and Cisco Camera, and option 'Back USB Port' is enabled by default. But I didn't see 'Cisco Camera' under Applications/Accessories. why?

Now I can make voice phone call between 9971s.

Did I miss some setting there?

  • IP Telephony
2 ACCEPTED SOLUTIONS

Accepted Solutions
Cisco Employee

My guess is you're not

My guess is you're not delivering enough power to turn on the camera.

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
VIP Purple

May be Jaime is right. Please

May be Jaime is right.

 

Please have a look into the link

 

https://supportforums.cisco.com/discussion/11593986/cisco-9971phone-unified-camera-not-wokring

Can u share output of command show power inline  from switch and show version of switch?

regds,

aman

7 REPLIES
VIP Purple

Hi, Did  u connect the camera

Hi,

 

Did  u connect the camera on USB port?

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/9971_9951_8961/8_5/english/admin_guide/9971adm851/9971cam.pdf

 

Adjusting the Camera Settings
Once you have attached the camera on your phone, you can control the features of the camera.

regds,

aman

New Member

I connect the camera on back

I connect the camera on back usb port. I can see the light on when I plug in camera.

Cisco Employee

My guess is you're not

My guess is you're not delivering enough power to turn on the camera.

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
VIP Purple

May be Jaime is right. Please

May be Jaime is right.

 

Please have a look into the link

 

https://supportforums.cisco.com/discussion/11593986/cisco-9971phone-unified-camera-not-wokring

Can u share output of command show power inline  from switch and show version of switch?

regds,

aman

VIP Purple

thanks for the rating. was it

thanks for the rating.

 

was it related to power or something else.

 

regds,

aman

New Member

It works well after I

It works well after I disabled 'power negotiation'.

 

thank you very much!

VIP Purple

thanks for update.[+5] to you

thanks for update.

[+5] to you.

regds,

aman

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