how i can configure a recall button on cisco 7962g? we work with an UC500 as central
Hi, the last week it change the way to call in my country (Chile). we configure the UC500 and it works well, but one 7962G cannot use the recall button (that one that allows you to call to the last incoming). When we push it sounds like busy. please help. thanks in advance
He may just be talking about normal Redial functionality. Probably an issue with the calling number not being formatted correctly to be dialable such as adding the 9 prefix and whatever else may be necessary.
What Brian says is what I did. Here you can see an example:
Local: Access code 9 | begins with 22[2-5] | number of digits 9, so the dial pattern is 922[2-5]xxxxxx
And this works well for everyone, but the secretary has a button (on the 7962G) that when pressed would call the last incoming call. Finding out, I knew this was configured by a colleague who is no longer with our company, I contacted him and does not remember how or where did this configuration, but it did in the UC500. so I'm looking for that on the web
IntroductionCUCM Routing RulesDial String implementation PolicyCUCM Routing LogicSIP URI Call Routing Analysis+++ Case Study: 1 ++++++ Case Study: 2 +++Conclusion
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