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New Member

how to add 7921 wireless phone in CCM4.0

hi,

I want to register 7921 wireless ip phone on ccm4.. but it is not comming in the list of Device > Phone.. How to add the 7921 wireless phone to the list.

Regards

Nareh

2 REPLIES
Hall of Fame Super Red

Re: how to add 7921 wireless phone in CCM4.0

Hi Nareh,

The 7921G cannot be added to CCM 4.0 versions If this is 4.1 or 4.2

let us know and we can fix you up.

Protocol support
   
• Skinny Client Control Protocol (SCCP)
Cisco Unified Communications Manager Versions 4.1, 4.2, 4.3, 5.0, 5.1, 6.0, 6.1, 7.0, and later
• Cisco Unified Communications Manager Express Version 4.1 and later
• Cisco Unified Survivable Remote Site Telephony (SRST) Version 4.1 and later

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/phones/ps379/product_data_sheet0900aecd805e315d.html

Cheers!

Rob

Please support CSC Helps Haiti

https://supportforums.cisco.com/docs/DOC-8895

https://supportforums.cisco.com/docs/DOC-8727

New Member

Re: how to add 7921 wireless phone in CCM4.0

Following are the callmanager details.

Cisco Unified call manager version : 4.2 administration

service release :

System version : 4.2(3)

cisco unified call manager administration version : 4.2(2)

cisco unified call manager installation ID : CCM 4.2(3)

The callmanager is 4.2. But the 7921 device is not comming on Device > Phone. I am interested in installing only device pack so that the 7921 name comes. I want to know what device pack should i install. also i want to know whether device packs and CCM Patch/service releases are inter related or not. Kinldy suggest what device pack should i install

Regards

nareh

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