In the outbound dialer we have customer notification service (CNS). By this, dialer upload numbers for outbound dials but we want to configure that some specific number (that we will define) dialer will not dial by the "do-not-call" list.
How we can configure that outbound dialer will not dial some predifined customer number.
Thanks for the reply. I am talking about IPCC Enterprise solution with outbound dialer. "Do-not-call" list configuration is available and I need more details.
by the outbound dialer "Import Rules" you can select "do-not-call"list. My question is, we have already outbound campaign like "CNSCAMAPIGN" and import type is "contact" how we can add "do-not-call" list with the same campaign.
Thanks for your time. I have already configured do-not-call list & is working fine but thing is this list is applicable for all the Outbound Campaign. I Want to add this list for a specific campaign (consider we have 5 campaign for different purpose).
Quite interesting, Just thinking whether we can make use of the SQL query option in query rule. If it allow us to use a DSN. If you have any SQL programmer around give it a try. I have not used it as before and I am not sure Query Rule supports ODBC query but we can give it a try.
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...