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How to allow incoming callers to make outbound toll calls.

jimstumbo
Level 1
Level 1

We have UCCM 8.6.  Management wants to allow some of our external users to call in using their cell phones, and then be able to get a dial tone and make outbound calls, so that when they call the customer, it comes from the company and not their cell phone.  I have warned them that this could be abused, but they want to do it.  If there was a way to make the user press some passcode to make the outbound call, that would be great.  I remember reading about how this was done, but cannot find it now.  Any suggestions?  Oh, and they want it by next week.

1 Reply 1

Chris Deren
Hall of Fame
Hall of Fame

Look into Mobile Voice Access feature available in CUCM:

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/8_6_1/ccmfeat/fsgd-861-cm/fsmobmgr.html

Chris