Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

How to allow incoming callers to make outbound toll calls.

We have UCCM 8.6.  Management wants to allow some of our external users to call in using their cell phones, and then be able to get a dial tone and make outbound calls, so that when they call the customer, it comes from the company and not their cell phone.  I have warned them that this could be abused, but they want to do it.  If there was a way to make the user press some passcode to make the outbound call, that would be great.  I remember reading about how this was done, but cannot find it now.  Any suggestions?  Oh, and they want it by next week.

Everyone's tags (1)
1 REPLY
Hall of Fame Super Silver

Look into Mobile Voice Access

Look into Mobile Voice Access feature available in CUCM:

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/8_6_1/ccmfeat/fsgd-861-cm/fsmobmgr.html

Chris

25
Views
0
Helpful
1
Replies
CreatePlease login to create content