How to avoid missed calls history on SHARED lines?
I have a setup intensively using Barge and Privacy feature with shared lines. Users IP phones are configured with their primary extension, as well as with Directory Number of their colleagues (as shared lines).
My issue is that when a colleague DN is called with no answer, this call appears as missed call on every ip phone sharing this DN, while I'd like it to appear on the colleague phone only.
Is there a way to restrict missed calls history to only display missed calls received on the primary line and not those received on other shared lines?
Re: How to avoid missed calls history on SHARED lines?
Thank you for your reply. Seeing CSCdt61023 details, I understand I4m not the only one willing the feature.
Actually my version (5.1.3 and 7961) does display in the missed called history which line was called, but it's not handy as one phone can share up to 19 lines... So users need to go through ALL missed calls, looking on which line it was received.
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