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New Member

How to configure Automatic Login and Logout for UCCX agents

Hi,

We have an IP Telphony setup running with UCCX 9.0.The agents can loging and logout manually.But our client has requirement for auto login and logout for the UCCX agents.How we can configure this.

 

For example the Autologin for agents should start from Monday to Saturday from 10:00 am to 04:00 PM in a week.

 

Thanks in advance

Nithin Louis.

 

 

1 REPLY
New Member

Hi,I got how to configure the

Hi,

I got how to configure the Auto Logout for Uccx agents.

http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-contact-center-express/112113-cda-logout-00.html

But I could not able to find any configuration guide for Auto Login for UCCX agents.

Is it posible for auto login or manual login is the only way possible?

Your comments highly appreciated...

Regards

Nithin Louis.

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