Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

How to configure b-acd-aa script in cisco 2801 for CCM 3.3

Hello everybody.

A customer has configured AA using extendend service (CRA), which was running on the same server CallManager 3.3 but the CRA services on the server are not enable to start again neither de administratacion.

I have to give a solucion for AA, I configured a b-acd and b-acd-aa script on the router cisco 2801 (192.168.40.3)enclosed the configuration for it.

I configured the callmanager 3.3 (192.168.40.5)and h.323 gateway and Route Pattern 5500 for the b-acd-aa pilot, but the b-acd-aa never replies. The calls from PSTN are answer incoming dial-peer POTS configure in a gateway the outgoing dia-peers voip to the CallManager, where is configured h323 gateway for b-acd-aa to answer the calls from PSTN.

The calls are not answer and disconnect inmediately.

The Configuracion Router AA (cisco 2801) is for AA, and Configuracion Router Cisco 3745 which receives the calls and redirect to Router AA which is the Auto Attendant using dial-peers.

Any help will be appreciate.

Thanks

Walter

1 REPLY
Hall of Fame Super Gold

Re: How to configure b-acd-aa script in cisco 2801 for CCM 3.3

Often to troubleshoot and optimally configure such services, it's convenient to give the job to a professional.

For example, you can contact me at the address present in my profile.

167
Views
0
Helpful
1
Replies
CreatePlease login to create content