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how to debug ccm4.1?

Hi, I'm a newbie in this area, can anybody tell me how to debug ccm? say: check why register fail? check why call fail?

Is there a log file to say something? or some tool can help me to troubleshoot?

Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
Green

Re: how to debug ccm4.1?

CCM detailed traces

Start reading IP Telephony Troubleshooting book by P Giralt

2 REPLIES
Green

Re: how to debug ccm4.1?

CCM detailed traces

Start reading IP Telephony Troubleshooting book by P Giralt

Cisco Employee

Re: how to debug ccm4.1?

as gogasca mentiones the traces are the best way to tell why something fails

Set Up Cisco CallManager Traces for Cisco Technical Support

http://www.cisco.com/en/US/customer/products/sw/voicesw/ps556/products_tech_note09186a0080094e89.shtml

You'll need Paul's book for some training on how to read and understand them

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
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