Hello!
I have cisco 3825 with cue. CUE has autoattendant script what working very well if I call from internal phone. But the script isn't working well when I call from outside. After 1 week investigations I see that my isdn provider hung up call when it receives information message from my cisco (trace was attached). In the last information message my cisco sends the internal CTI number. Our internal numeration plan is 5-digit. Provider want to receive from us 4-digit internal number. I have one questions. How I can disable sending information message from my cisco. I tried to disable by 'no isdn outgoing ie connected-number' but it was unsuccessfully.
My interface setting:
interface Serial0/0/0:23
description T1
no ip address
encapsulation hdlc
isdn switch-type primary-ni
isdn incoming-voice voice
no isdn outgoing ie facility
no isdn outgoing ie progress-indicator
no isdn outgoing ie network-facility
no isdn outgoing display-ie
no isdn outgoing ie connected-number
no isdn outgoing ie connected-subaddr
no isdn outgoing ie caller-number
no isdn outgoing ie caller-subaddr
no isdn outgoing ie called-number
no isdn outgoing ie called-subaddr
no isdn outgoing ie redirecting-number
no isdn outgoing ie low-layer-compat
no isdn outgoing ie high-layer-compat
no cdp enable
sh ver
Cisco IOS Software, 3800 Software (C3825-ADVIPSERVICESK9-M), Version 12.4(15)T8, RELEASE SOFTWARE (fc3)