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How to disable Tone on-Hold in CME

Hi,

I want to know is there any way to disable tone on-hold in CME.When user presses hold button when they are on conference every predetemined interval they are hearing 5 beep tones.In Callmanager there is an option to change it but in CME i have no idea.

4 REPLIES

Re: How to disable Tone on-Hold in CME

Hi harikrishnan,

Use a silent wav file as a MOH source for the group you need, so they will hea nothing

wish this be helpful

Hall of Fame Super Gold

Re: How to disable Tone on-Hold in CME

I don't think this a good idea, first of all, you may want have a regular MoH instead of silence, as there are no MoH groups in CME, then MoH is not used for internal calls.

New Member

Re: How to disable Tone on-Hold in CME

Hi,

What is the use of Hold-alert under ephone-dn is there any relation with this but i tried it out this as well but no luck.

Hall of Fame Super Gold

Re: How to disable Tone on-Hold in CME

That is to alert you back you have call on hold, hence unrelated.

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