how to enable search by name for user

[Hasrat Raja]

Hi,

I have added a new user in Call Manager 3.3, I am not able to access the user by entering first / last name.

Thanks

Hasrat

[Brandon Buffin]

Assuming you're using Unity for voicemail and Unity is providing the dial by name functionality? Has the user recorded a name in Unity? This is required before they will be accessible through the directory.

Hope this helps.

Brandon

[Hasrat Raja]

Hi Brandon,

Thank you for the reply, it is unity, I will ask the customer to record and check.

Hasrat