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How to enable USB port on SIP 8961 phone on CME 9.0?

In Cisco CME 9.0, how do you enable the USB port on the 8961 phone handsets for headset usage?

It worked fine in the default phone shipping configuration until I created proper per-phone profiles under voice register on the tftp server.. so something they downloaded in their configuration must have broke/disabled it.

Of course, the documentation tells you how to do it in CUCM but not CME.

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Community Member

How to enable USB port on SIP 8961 phone on CME 9.0?

I have the same issue, have you found the solution?

Thank you

How to enable USB port on SIP 8961 phone on CME 9.0?

Try:

telephony service  service

phone headsetWidebandEnable 0

no create cnf-files 

create cnf-files

voice register global

no create  profile

create  profile

Then reset the voice register pool.

Give it a try and let us know.

HTH

--
Jorge Armijo

Please remember to rate helpful responses and identify helpful or correct answers.

-- Jorge Armijo Please remember to rate helpful responses and identify helpful or correct answers.

How to enable USB port on SIP 8961 phone on CME 9.0?

Can you download the config file using TFTP utility on Windows so we can confirm the contents?

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