Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

How to enable Video capability for CIPC on CUCM 8.6

Hi,

Im tryign to get my Cisco IP Communicator version 8.6.1 to work with Cisco Unified Video Advantage 2.0.2. but im getting that the Video advantage is not connected to any phone.

I have made the Video advantage work with a 7942 phone but its not working with the CIPC.

What i think is missing is the enable Video Capability on the CIPC but i cant find where to enable it on the CUCM 8.6 its just not existing in the phone setting to enable it.

1 ACCEPTED SOLUTION

Accepted Solutions
Super Bronze

How to enable Video capability for CIPC on CUCM 8.6

Hi

Did you add the phone as SIP or SCCP?

If you add it as SIP you don't get the video option. From the release notes for CIPC 8.6 :

When Cisco IP Communicator is using SIP as its call-control protocol, it does not interoperate with. Cisco Unified Video Advantage.


Delete it and add it again as SCCP if you need the feature.


Aaron

Aaron Harrison

Principal Engineer at Logicalis UK

Please rate helpful posts...

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
6 REPLIES
Cisco Employee

How to enable Video capability for CIPC on CUCM 8.6

Marc,

On the CUCM admin page, on the CIPC config page, under " Product Specific Configuration Layout ", what does "

GP.

Pls rate helpful posts by clicking on stars below the post !!

New Member

How to enable Video capability for CIPC on CUCM 8.6

As you can see there is not Video capabilities option, its a CUCM 8.6

Cisco Employee

Re: How to enable Video capability for CIPC on CUCM 8.6

Yes, I confirmed it in my lab CUCM 8.6.1.20000-1 system ( i.e. CUCM 8.6.1a ) & I can see it there. What is your exact CUCM 8.6 version shown on CUCM admin main page ?

GP.

New Member

How to enable Video capability for CIPC on CUCM 8.6

Dear Gajanan

it is a System version: 8.6.2.20000-2

and the phone i created is a Cisco IP Communicator

and the Active Load ID : CIPC-8-6-1-0

Super Bronze

How to enable Video capability for CIPC on CUCM 8.6

Hi

Did you add the phone as SIP or SCCP?

If you add it as SIP you don't get the video option. From the release notes for CIPC 8.6 :

When Cisco IP Communicator is using SIP as its call-control protocol, it does not interoperate with. Cisco Unified Video Advantage.


Delete it and add it again as SCCP if you need the feature.


Aaron

Aaron Harrison

Principal Engineer at Logicalis UK

Please rate helpful posts...

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
New Member

How to enable Video capability for CIPC on CUCM 8.6

Hi AAron,

Yes i have it currently as SIP ,

i will try tomorow to add as SCCP since after making the video advantage work with 7942 phone i didnt retry with SCCP.

Mark Achkar

1465
Views
0
Helpful
6
Replies