Solved: How to find MAC of phone last logged into by specific User

George Banuelos · ‎11-13-2013

Greetings,

How can I find the MAC of the phone a User last logged in to? The user is currently not logged in to any phone.

Thank you

"I believe that the greatest work of God has not been in the miraculous, nor in the spectacular, incomprehensible Creation, but rather I believe it was accomplished on the Cross where He Himself purchased the redemption of His Bride... the salvation of m

Jaime Valencia · ‎11-14-2013

Same as CUCM traces, configure them, use RTMT to download, then parse thru them to get the info.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

View solution in original post

Jaime Valencia · ‎11-13-2013

Are you asking about EM???

What call control and version???

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

George Banuelos · ‎11-13-2013

Yes, EM on CUCM 8.x

"I believe that the greatest work of God has not been in the miraculous, nor in the spectacular, incomprehensible Creation, but rather I believe it was accomplished on the Cross where He Himself purchased the redemption of His Bride... the salvation of m

George Banuelos · ‎11-14-2013

Jaime, is there a way to confirm the MAC of the last phone a user logged in to using Extension Mobility on a CUCM 8.X after the user logged out?

"I believe that the greatest work of God has not been in the miraculous, nor in the spectacular, incomprehensible Creation, but rather I believe it was accomplished on the Cross where He Himself purchased the redemption of His Bride... the salvation of m

Jaime Valencia · ‎11-14-2013

Only by reviewing the EM traces.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

George Banuelos · ‎11-14-2013

thank you Jaime

is this intrusive? will the pulling of EM traces affect CUCM performance or is it a simple task?

can this be done via RTMT?

please provide instructions if possible.

thank you again

"I believe that the greatest work of God has not been in the miraculous, nor in the spectacular, incomprehensible Creation, but rather I believe it was accomplished on the Cross where He Himself purchased the redemption of His Bride... the salvation of m

Jaime Valencia · ‎11-14-2013

Same as CUCM traces, configure them, use RTMT to download, then parse thru them to get the info.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

George Banuelos · ‎11-14-2013

thank you

"I believe that the greatest work of God has not been in the miraculous, nor in the spectacular, incomprehensible Creation, but rather I believe it was accomplished on the Cross where He Himself purchased the redemption of His Bride... the salvation of m