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How to perform factory reset remotely on Cisco 9951

Hi,

 

is there a way to do a factory reset remotely?

 

i had a look on the terminal via ssh but cant find anything

 

thanks

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Only if you have CUCM 10.X

Only if you have CUCM 10.X there's an option for that.

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
6 REPLIES
Cisco Employee

Only if you have CUCM 10.X

Only if you have CUCM 10.X there's an option for that.

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Hi Jaime, could u plz tell me

Hi Jaime, could u plz tell me how to do it on CUCM 10.X as i have already CUCM 10.5(2).

Cisco Employee

It's an option under BAT

It's an option under BAT

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Hi Gents, I tried this

Hi Gents, I tried this feature today but unfortunately it is only supported on limited phone types, i think all the common 79XX series are not supporting this cool feature.

 

it seems that we have to go to a 3rd party tools, i'm currently trying one tool and will get back to you with findings.

Cisco Employee

seems like we have only these

seems like we have only these  phones support this feature

 

ProductProtocolFeatureParameters
Cisco DX650SIPRemote Wipe 
Cisco DX70SIPRemote Wipe 
Cisco DX80SIPRemote Wipe 
Br, Nadeem Please rate all useful post.
Cisco Employee

 Here the doc you can find

 

Here the doc you can find how to do to factory rest

 

In Unified Communications Manager, some phones can be wiped remotely. When a remote wipe is performed on a phone, the operation resets the phone to its factory settings. Everything previously stored on the phone is wiped out.

If a phone supports the Remote Wipe feature, a Wipe button appears in the top right hand corner.

 

through BAT

 

 

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/10_0_1/ccmcfg/CUCM_BK_C95ABA82_00_admin-guide-100/CUCM_BK_C95ABA82_00_admin-guide-100_chapter_01001000.html#CUCM_TK_RE4D02BE_00

 

You can through document if required

 

 

let me know if this help

 

Br,
Nadeem Ahmed

 

Br, Nadeem Please rate all useful post.
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