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New Member

How to Real Time Monitor per DN / specified DN

Dear Master,

Need help.

I have CUCM 7.0 with 2 router as VG, each router have E1 for incoming and outgoing (1 VG using H.323 and the other using MGCP).

How to monitor DN / Extension in real time.

What is a detail status when IP phone off-hook state / online.

So, we can know what a number the ip phone dial / who call ip phone in real time.

Thanks.

5 REPLIES
Cisco Employee

Re: How to Real Time Monitor per DN / specified DN

On the phones using BLF, for enhanced functionality and a directory you would need to integrate CUPS

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: How to Real Time Monitor per DN / specified DN

Hi Javalenc,

Thank You very much for Your answer.

I mean, as Administrator of CUCM, I need to investigate / solving problem, I need tool / tips how to monitoring or trace a call, like debug, but debug only can done in VG. I need tools to debug in CUCM, so I can debug 1 extension (when the extension have some strange problem).

Cisco Employee

Re: How to Real Time Monitor per DN / specified DN

Use CUCM detailed traces for that purpose, that's the whole point of them

If what you're looking for, is training on traces, start reading: Troubleshooting Cisco IP Telephony

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: How to Real Time Monitor per DN / specified DN

I see.

Would You guide (in CUCM detail Trace), how to real time monitoring one extension number ?

Cisco Employee

Re: How to Real Time Monitor per DN / specified DN

H Susanto,

you can use the interactive voice troubleshooting guide, see http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00807f54aa.shtml,

or the Case Study in Troubleshooting Guide for CUCM, see http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/trouble/7_1_2/trbl712.html

... and you should read the Cisco Unified Serviceability Administration Guide, see http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/7_1_2/admin/Serviceability.html

for Device based traces see http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/7_1_2/admin/satrace.html#wp1130143

hope it helps

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