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How to recover IP phone?

Have Ip phone 7945 and reset does not seem to be working on this device. 

Tried reset with 1234567890*# and 3491672850*# and after the code has been entered, the phone will shut it self off.

Not sure if this means that we have a hardware issue or there is still ways to recover after failed with the regular reset option.

1 REPLY

What happens if you plug it

What happens if you plug it in normally without the reset code? Does it shut off as well, if it does, then i think its a hardware failure.

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