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How to recovery CUE if the upgrade is failed

TAN VO
Level 1
Level 1

‎03-13-2014 07:49 PM - edited ‎03-16-2019 10:06 PM

 

Hi,

I am looking to upgrade CUE from 8.6.1 to 8.6.7 (provide support CM 9.1).

Can someone advise me how to recovery for CUE if anything is failed (unsuccessful) with upgrade to version 8.6.7 and for any reason or problems with new version.

Appreciate your help.

Best regards,

Tan

 

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Manish Gogna
Cisco Employee
Cisco Employee

‎03-13-2014 09:52 PM

Hi Tan,

The upgrade procedure along with the information about backing up the files is mentioned in the following link

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/unity_exp/rel8_6/install/CUE_86_install.pdf

HTH

Manish

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