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New Member

How to set the caller tune on PRI-Line/CUCM 8.X

Hi Team,

If passible to set the caller tune songs or advertising in CUCM 8.x -( in place of ringing).

How to set the caller tune for incoming calls( advertising), including 4 digit extension. This feature is available or not (cucm 8.0.3) Kindly verify and confirm

regards,

Johnson

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

No, it's not possible to play

No, it's not possible to play anything beyond ringback when the call comes in, if you go to 10.x you can set a queue and play an announcement or music while they wait for someone to pick the call.

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
3 REPLIES
Cisco Employee

No, it's not possible to play

No, it's not possible to play anything beyond ringback when the call comes in, if you go to 10.x you can set a queue and play an announcement or music while they wait for someone to pick the call.

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Hi Jaime,Thanks your support

Hi Jaime,

Thanks your support for quick response...

 

Johnson.

New Member

Dear Team,Now i have

Dear Team,

Now i have configured the Call Queuing, Its working fine, But how to verify to incoming calls or Missed call  are in queuing, how to showing. 

Connected call are showing, but unable show missed call like who ever in queue.

Regards,

Johnson.

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