04-21-2014 12:32 AM - edited 03-16-2019 10:31 PM
Dears,
I have call manager 9.1 and phones 6900 series
the phones displays the name only and doesn't display the calling extension number
is there any service parameters related to this feature.
04-21-2014 03:45 AM
Hi,
The phone should display the calling party information by default. Is it happening for direct IP-IP calls between two IP phones on same cluster or for external calls? What is the phone firmware involved?
HTH
Manish
11-07-2014 06:58 AM
Hi,
In my case is between clusters and in the same cluster.
Best regards,
Igor
11-07-2014 07:36 AM
Some of those phones simply cannot display all the info due to the small screen they have, there's nothing to do about it, that's how they work.
11-07-2014 08:49 AM
Ok, thank you Jaime! I think this is a step back from cisco with this phone model. Just replaced 100 phones 7911 per 6921 :(
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