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How to show calling extension number on 6921 or 6941

Dears,

I have call manager 9.1 and phones 6900 series

 

the phones displays the name only and doesn't display the calling extension number

 

is there any service parameters related to this feature.

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4 REPLIES

Hi,The phone should display

Hi,

The phone should display the calling party information by default. Is it happening for direct IP-IP calls between two IP phones on same cluster or for external calls? What is the phone firmware involved?

HTH

Manish

Hi,In my case is between

Hi,

In my case is between clusters and in the same cluster.

Best regards,

Igor

Cisco Employee

Some of those phones simply

Some of those phones simply cannot display all the info due to the small screen they have, there's nothing to do about it, that's how they work.

HTH

java

if this helps, please rate

www.cisco.com/go/pdi

Ok, thank you Jaime! I think

Ok, thank you Jaime! I think this is a step back from cisco with this phone model. Just replaced 100 phones 7911 per 6921 :(

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