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How to tell if CUCM 6.1.4 extensions are off-hook

We have all 796x serier SCCP phones registered with CUCM 6.1.4.  From time to time we need to reboot a phone in order to add an extension to the phone.  How can I tell if the phone is in use?

On a gateway router I can do "sh voice call active summary" to get an off/on hook status.  There must be some way to do that with CUCM.

Simply calling the phone doesn't verify anything since the person could be in a conference and simply not answering the call.

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Super Bronze

Re: How to tell if CUCM 6.1.4 extensions are off-hook

Hi

Just add it.

If it's in use, nothing will happen until the person hangs up the phone, then the change will apply.

Regards

Aaron

Please rate helpful posts...

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
1 REPLY
Super Bronze

Re: How to tell if CUCM 6.1.4 extensions are off-hook

Hi

Just add it.

If it's in use, nothing will happen until the person hangs up the phone, then the change will apply.

Regards

Aaron

Please rate helpful posts...

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
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